of sales reps’ time is spent on non-selling tasks
A useful benchmark for why workflow design and connected context matter.
Salesforce research ↗One adaptive AI operating system that connects your customer data, automates decisions and turns every interaction into your next growth signal.
Brand marks identify compatible services only. Hand Field is not claiming endorsement or partnership.
Industry research points to the same friction: too much valuable time disappears into coordination and repetitive work. Hand Field is designed around that gap.
A useful benchmark for why workflow design and connected context matter.
Salesforce research ↗McKinsey’s estimate covers activities—not jobs—and reflects the potential of current generative AI plus other technologies.
McKinsey analysis ↗Sales teams using AI were more likely to report revenue growth than teams without it.
Salesforce research ↗Independent industry research shown for context. These are not Hand Field customer results or performance guarantees.
Hand Field brings customer context, workflows and decisions into one calm workspace—so people stay in control while AI handles repetitive steps.
Every automated step has an owner, a status and a clear reason for what happens next.
A form, message, order or campaign response creates a record.
Rules and AI classify intent, priority and the responsible owner.
Sensitive actions pause for review before anything is sent or changed.
Outcomes feed reporting so the team can improve the workflow.
Keep customer records, conversations, tasks and performance connected in one workspace.
Explore OS →Can I change my delivery date?
I found your order. Before I make a change, I’ll ask a team member to approve it.
Handoff ready
Hand Field is designed to support responsible operating habits from day one. Final security and compliance commitments are documented during solution scoping—not hidden behind vague badges.
Discuss your requirementsChoose where AI can suggest, where it may act and where approval is mandatory.
Every workflow has a named owner, status and last-updated record.
Review what changed, when it changed and which rule initiated the step.
Give each role access to the data and actions needed for their work.
A focused implementation sequence keeps the system understandable and adoption measurable.
Define inputs, owners, approval points and the outcome that matters.
Start with the smallest set of systems needed to remove duplicate work.
Test with a small team, document exceptions and keep human review visible.
Use actual workflow data to decide what should be refined or automated next.
See what Hand Field can simplify for your team.